Monday-Friday 8:30am-5:00pm

I have been in the veterinary field since 2004, and graduated from Horizon School of Veterinary Assisting in 2005. In 2009 I decided I wanted to become a Certified Veterinary Technician and passed the VTNE licensing exam that January. I have dabbled in most areas of veterinary medicine from emergency, to surgical/anesthetic technician, to general practice and canine rehabilitation. In 2013 I became the Wisconsin Veterinary Technician Association’s Vet Tech of the year. I am excited to be working for Dr. Sarah at True Veterinary Care and look forward to keeping all our patients healthy! I am hoping to attend courses at the Canine Rehabilitation Institute to become a Certified Canine Rehabilitation Assistant. When I am not at work I love to spend time with my hubsters, Matt; my pups, Cosworth and Vettel; and my cats, Turbo, and Chuck. Most summer weekends you can find us all (minus the cats) at the racetrack watching Matt race his fox body Mustang. I have also recently discovered my love of the outdoors.

Interesting fact: I am my husband’s pit crew for races, I can change a tire, check oil/change oil, and hand pump gas.

I graduated from Northwestern University with a degree in Biological Sciences in 1995, and UW-Madison School of Veterinary Medicine in 2004. I was a dairy and small animal vet for 3 years, an ER vet for 1.5 years and have worked as a general practitioner for dogs and cats since 2009 . True Veterinary Care (opened 2013) is a dream come true and wouldn’t have been possible without the help of my husband, Tom, and the support of family and friends. In my past life I enjoyed racing my bicycle and look forward to finding more time to ride. In the meantime, I enjoy being outdoors with Tom, my daughter Waverly (16), son Walter (11), black labradors Malcolm, Newton and Cairn/Westie terrier mix, Mr. Buns. I am excited to work with my clients’ animals both old and new, and am committed to treating people with respect and honesty.

Interesting fact: I have matched 3 people on the National Marrow Donor Registry and have donated bone marrow once and stem cells twice. Visit to find out more about becoming a donor.

Sarah Kalstrup DVM

Nicki Haushalter CVT

Andrea Lawrence VT

I graduated from UW-Stevens Point in 2013 with a biology degree and since then I have been working with animals through multiple zoos, sanctuaries, and vet clinics, including Cleveland Amory Black Beauty Ranch in Texas and the Milwaukee County Zoo.  I am so excited to be part of the True Veterinary Care family and plan to be become a CVT in the near future.  

I live in Madison with my boyfriend, Bobby, our hound-mix Hank, and our lovebird, Kiwi.  In my free time you can find me taking part in one of my many hobbies including playing the electric guitar, hiking/geocaching, biking, snowboarding, and playing board games.

Interesting fact: I trained Sulcata tortoises to recall into their shelter for the night using a cowbell.  

Bio coming soon!

Lyssi Urso

Tom Kalstrup, Owner, Office Manager

I graduated from the University of Wisconsin-Madison with a degree in Animal Science in 2011.  I then completed my Master’s degree in Animal Science with an emphasis on bacteriology studying Salmonella in 2012.  I graduated from the University of Illinois Urbana-Champaign School of Veterinary Medicine in 2018.  I was born and raised in northern Wisconsin and knew that after veterinary school I would come back to the Madison area to be with my fiancé (Newly Married! of Sept I'm now Jackie Forcey).  Prior to vet school I worked as a veterinary assistant at several clinics. In my free time I love to be by the water.  I love to water ski, swim, sail (I was part of UW-Madison Hoofer’s in undergrad), kayak, and paddle board.  Our dogs PT (American Bulldog) and Lona (yellow labrador) come paddle boarding with us whenever they can.  I also used to play ultimate Frisbee with MUFA of Madison. I am so excited to join Dr. Sarah and the True Veterinary Care Team!

Interesting facts: I was in the magazine Entertainment Weekly for the release of the 6th Harry Potter book. I have donated over 2 gallons of blood, and donate as often as I can.

Jaclyn Forcey DVM

I received my degree in computer science from Loyola University in Chicago.  I began a career working on children's educational software while also racing road and mountain bikes professionally.  Due to the nomadic lifestyle of racing I had to leave the computer world and take what I thought was a temporary job as a personal trainer. I am still at it 20 years later, but have begun the transition to the next chapter in my life as a business owner, and office manager. Sarah and I have enjoyed the journey of starting True Veterinary Care. We believe in hard work, loyalty, open communication, and treating people and animals with respect. Outside of work I enjoy tending to our 20 acres of prairie flowers and grasses, retriever training, annual hunting trips to South Dakota and Idaho, and doing new things with our kids.

Interesting fact: I have been told by numerous people that I should do voice-over work or have a radio show.

901 Kimball Lane, Suite 1500 Verona, WI 53593

I started working in the veterinary field after earning my degree in Veterinary Technology in 2011; becoming a Certified Veterinary Technician shortly there after.  Upon graduation, I spent some time interning in the Cayman Islands working primarily with sea turtles and other marine mammals.  I have always had a strong interest in imaging and have worked the last 7 years for Lakeland Veterinary Imaging, where I was provided the opportunity to pursue my interest in ultrasound specifically.  Over the last year and a half, I have studied ultrasound through the Sound Academy.  After starting at True Vet in July 2020, I now have the pleasure of providing ultrasound to our clients and their pets.  

Outside of work, I spend time with my two huskies, Nova and Archer hiking and exploring new areas.  I also enjoy reading, doing DIY projects, biking, cooking, playing board games and traveling.  

Interesting fact:  I was a ballet dancer for 16+ years and have always dreamed of being part of a flash mob.  I have also seen the Backstreet Boys in concert three times and would see them 100 times more!  

Steph O'Rourke CSR

I am a proud mother of two gorgeous girls, Lili and Lucy and married to my loving husband Tony living in Mount Horeb with our 3 dogs.  I have always been passionate about animals from a young age. I grew up with dogs and have volunteered in animal rescue since 2017.  Over the years we have had about 50 fosters come and go from our home, keeping just a few. 


One great thing that came out of the Pandemic of 2020 was being asked to come aboard to this great team at True Vet Care. 

Interesting fact: I can rap Vanilla Ice Ice Baby with the best of them .

Kelsey Zimmerman CVT

Miranda Lea Braithwaite DVM

I graduated from the University of Wisconsin with a degree in Biology and Spanish Literature in 2008, and the UW School of Veterinary Medicine where I earned my Doctorate of Veterinary Medicine and Master of Public Health in 2018. Since graduation, I have completed an internship in Primary Care at UW Veterinary Care and WisCARES (a clinic with a special emphasis on increasing access to veterinary care), worked in general practice seeing dogs, cats, and small mammals, and provided in-home euthanasia services. My veterinary passions include dentistry, chronic disease management, hospice and palliative care with an emphasis on quality of life, and all things cats. Outside of veterinary medicine, you can find me reading, playing board games, or outside running, hiking, or backcountry camping with my family and my two hound dogs, Polly and Pippa. I also share my life with a shy Siamese (Samson) and a gregarious Devon Rex (Percy).

Interesting fact: Prior to veterinary school, I earned a Master of Arts in Spanish Literature and was a college-level Spanish instructor at the University of Virginia.

I started working professionally with dogs and cats in 2019 and have had the opportunity to play many roles in veterinary medicine, animal rescue, and dog training. I am currently a student at Madison College and will be graduating in August 2022 with an Applied Science degree in Veterinary Technology and taking the VTNE.  I am most interested in surgery, infectious disease, and animal behavior, and am delighted to explore these topics further at True Veterinary Care! I have a miniature schnauzer mix named Heisman, a tuxedo kitty named Shakespurr, and will be bringing home a beautiful rough-coated collie at the end of 2021.

Interesting fact: I train and compete with Heisman in 5 dog sports- agility, flyball, barn hunt, fast CAT, and dog parkour. Heisman and I will also be competing in the 2021 AKC National Trick Dog Competition at the highest recognized level.

Lindsey Hazlett, VA

Amelia Fairchild DVM

I believe that animals are a part of the family, and my goal is to help pets be healthy and be a joy for their families.  I have worked in emergency medicine for a few years where I learned to cope with some of the dramatic Things That Can Go Wrong, but I enjoy day practice where I can get to know people and their animals - I’m really happy to be working at True Vet with so many great pets and people. I did my undergraduate in Santa Cruz in Comparative Literature and I am a 2007 graduate of the UW School of Vet Med. I grew up with a pet goat and city chickens (before that became a thing!) and now I live on a farm in Dane County with my partner. a couple of dogs and cats, four horses, a whole bunch of sheep, and a laconic donkey. 


Interesting fact: I can plow your garden with a team of horses (as long as you don’t expect straight furrows!) . I also studied philosophy in graduate school but did the prerequisites for vet school instead of my dissertation.

Bio coming soon!

Interesting fact:

Carrie Quam, VA